WhatsApp/Telegram Lead Capture CRM System

• Description:

  Automates the process of capturing leads from WhatsApp and Telegram conversations and funnels them directly into a CRM system. The system identifies potential leads based on keywords, messages, or form responses, extracts relevant contact information, and updates the CRM in real-time, eliminating manual data entry and ensuring no lead is missed.

• Flow:

  WhatsApp/Telegram → Monitor messages and keyword triggers → Extract lead information (name, phone, email, query) → Validate and format data → Create or update contact record in CRM → Notify sales team via CRM or email → Track lead status automatically.

• Use Case:

  Businesses, sales teams, and marketing agencies that receive inquiries through WhatsApp or Telegram and want to streamline lead management, follow-ups, and customer engagement without manual entry.

• Value:

  Ensures instant capture of leads, reduces human error, accelerates response times, improves lead conversion rates, and provides a centralized view of all incoming inquiries for better sales pipeline management.