Subscription Billing & Dunning

• Description:

  Automates the end-to-end management of subscription billing, invoicing, and failed payment recovery (dunning). The system generates recurring invoices, tracks payment status, sends automated reminders for failed payments, retries transactions, and updates subscription records in real-time, reducing revenue leakage and manual accounting efforts.

• Flow:

  Subscription platform/CRM → Generate recurring invoices → Process payments via payment gateway (Stripe, PayPal, etc.) → Detect failed or declined payments → Trigger automated dunning workflows (reminders, retries, notifications) → Update subscription status in CRM → Notify finance or sales team → Generate financial and recovery reports.

• Use Case:

  SaaS companies, membership services, subscription-based businesses, and digital platforms that need reliable recurring billing management and efficient recovery of failed payments without manual intervention.

• Value:

  Reduces revenue loss from missed payments, minimizes manual follow-up, improves cash flow predictability, ensures accurate subscription records, enhances customer experience with automated communication, and provides actionable insights for financial planning.